SendQuick Business Process Automation
Automate your daily routine business tasks, improve workflow and free up personnel to focus on delivering higher value to customers
Automate Your Daily Routine Business Processes with SendQuick
SendQuick Business Process Automation solution helps you to standardize and automate your daily routine business tasks, improve workflow and free up personnel to focus on delivering higher value to customers. Delegate these processes to end-users as self-service functions and increase the productivity of your operations teams.
Our real-time SMS notification and 2-way SMS solutions can be deployed in many ways across your business processes to help you remain responsive to your customers and become more efficient and competitive.
Apart from SMS, we have also pre-integrated popular social messaging channels and collaboration tools into a centralised platform to optimise your omnichannel communication process with your customers to improve customer experience.
Bulwark Technologies is an authorised distributor for SendQuick Business Process Automation Solution.
How SendQuick Business Processes Automation Works?
Writing, sending and responding to individual SMS or messages to engage with your customers takes a lot of time and effort. But when you automate backend processes, you free up manpower resource, increase work efficiency and improve on customer service with prompt response.
No training needed. User-friendly, pre-integrated omnichannel chat interface for texting your customers via 2-way messaging on your customer's favourite chat app.
SendQuick integrates with the most popular social messaging platform such as Whatsapp, WeChat, Line, Viber, Telegram, Messenger and collaboration tools such as Slack, Microsoft Teams and Cisco Webex.
With SendQuick, you can standardize operating procedures, define automated jobs incorporating other existing automation, and safely delegate these processes as self-service requests to other stakeholders. This will help to improve the efficiency of your operations.
Ensure emergency preparedness with the implementation of a notification and response software service to complement Business Continuity Management (BCM) plan.
SendQuick Business Process Automation Overview
Three ways to get started with SendQuick Business Process Automation
Application
Cloud
Virtual Machine
SendQuick Business Process Automation Solutions
SendQuick Entera
Comprehensive Notification Management Platform with Onmichannel Messaging for IT Alerts, Transaction Notifications, Marketing Campaigns and Broadcasting. Automates backend business process messaging across various IT departments, and integrates well with applications, messaging and communications servers, as well as security and network administration servers
SendQuick ASP (Cloud SMS)
Cloud-based 2-way text messaging (SMS) via API/Web Portal for interactive communication. It can be tailored to suit SMEs as well as MNCs depending on their IT infrastructure. It can also integrate with various applications such as google calendar as a built-in feature
SendQuick Assure
Automated Call Tree Crisis Management Communications that allows you to send emergency messages to all your employees and stakeholders instantaneously. Ensure emergency preparedness with a notification and response solution as part of your Business Continuity Management (BCM) plan.
SendQuick Enterprise
2-Way, On-Premise Marketing, Broadcast and General SMS Messaging designed for broadcast and marketing purposes. Applicable for a myriad of industries including government, healthcare, legal, education, retail and logistics for purposes like emergency broadcasting, delivery notifications, job dispatch messages, inventory updates and marketing messages.
SendQuick io
Cloud-based messaging platform with a single and unified API, which integrates with omnichannel platforms such as WhatsApp Business API (WABA), Facebook Messenger, Telegram, Instagram, WeChat, Lerk, LINE, Viber, as well as collaboration tools such as Microsoft Teams, Cisco WebEx, Slack and WeCom.
Sqoope
Secure Mobile Messaging App for the Enterprise, with additional emphasis on privacy with encryption and security. Any business unit or individual staff can start a one-on-one or multi-user group chat on a unified platform. You can also add external vendors in your private group chat for ease of collaboration.
SendQuick Entera
Business process automation solution with IT Alert Notification features
Replace Manual Procedures with Task Automation. Emergency broadcasts, delivery notifications, job dispatch messages, inventory updates, IT alerts and more.
Free up manpower resources by automating these backend processes, and get IT Alert Notifications to improve front-end customer service engagements.
How it Works - SendQuick Entera
- Personalized your customer interactions
- Get SMS reply from your support team for acknowledgement
- Automate your daily routine business tasks, improving workflow and freeing up personnel to focus on delivering higher value to customers.
- Multiple user access rights, configurable by the user administrator for better user management
- Instant alert on SMS, reducing downtime
- SMS is delivered anytime, anywhere (even when you are overseas!)
Key Features - SendQuick Entera
- Build-in Address Book & Shift (roster) management
- Monitor with PING, Port & URL check for system downtime alerts
- Keyword Management for Interactive SMS
- User web interface for broadcast or send SMS (SMS scheduler available)
- Multiple user access rights, configurable by the user administrator for better user management
- Email filter system to send only important alerts to single or multiple users
- SMTP (email), SNMP Trap and Syslog filter for selective SMS alert messages
- Hassle-free integration to an unlimited number of backend applications
SendQuick ASP (Cloud SMS)
Cloud-based text messaging (SMS) via API/Web Portal for interactive communication.
SendQuick ASP is an easy-to-use 2-Way SMS text messaging solution leveraging cloud technology to disseminate information via a web browser or API.
SendQuick’s cloud SMS is best used to automate workflow processes, such as sending out reminders and marketing messages to increase customer interaction and provide a seamless text messaging experience for consumers. Integration with various applications, such as Google Calendar, as a built-in feature.
Key Features - SendQuick ASP Cloud SMS
- 2-way messaging (Long Code, Short Code and Modem Hosting) as a means to build 2-way consumer experiences over SMS
- Easy-to-implement web broadcast and API (HTTPS / SMTP and other languages available upon request) for application integration
- Fast SMS delivery
- Customisable sender ID can be used for branding purposes
- Low or zero setup and/or monthly hosting fees
- Pay-per-use local and international SMS
SendQuick Assure
Automated Call Tree Crisis Management Communications
Automated Call Tree Crisis Management Communications that allows you to send emergency messages to all your employees and stakeholders instantaneously.
Ensure emergency preparedness with a notification and response solution as part of your Business Continuity Management (BCM) plan.
SendQuick Assure How it works:
Flexible and easy call tree workflow configuration
- Allows configuration to meet different businesses’ structural needs
- Enables unlimited users and administrators to grant different levels of access rights
- Provides an easy “One-Click” activation of call tree.
Real-time statistical reports and dashboard
- Allow auto-resend repeat cycles of pre-set time intervals to non-respondents
- Capture and record every response in the system for traceability and troubleshooting
- Reports with export capability and audit trail
Key Features
- Effective reach-out and response gathering in the shortest time possible
- Guaranteed message delivery and Message acknowledgement
- Plan for crisis communication execution in multiple emergency situations
- Ensure business resilience in times of emergencies
SendQuick Enterprise
2-Way, On-Premise Marketing, Broadcast and General SMS Messaging
Delivery notifications, job dispatch messages, inventory updates, emergency broadcasts, and more. Free up manpower resources by automating these backend processes to improve front-end customer service engagements.
How it Works - SendQuick Enterprise
- Send & receive SMS to inform employees, customers, partners and others on new products, services or promotional information
- SMS marketing for new products and services
- Jobs and information dispatch for workflow and related transactions
- Interactive (2-way messaging) enquiry using SMS for services like status enquiry, inventory enquiry, service status and others
- Complement call/contact centres to send and receive SMS for inbound and outbound enquiries Messaging for schools and educational institutions for reminders, updates and even attendance information
- Appointments and other reminders
- Self service transactions via SMS
Key Features - SendQuick Enterprise
- Web-based messaging system for unlimited users and application licenses with multiple access control
- Easy integration to backend applications (API) Easy integration using SMTP (email), HTTP Post or ODBC access methods.
- SMS schedule broadcast You can schedule to SMS either in hours or days in advance.
- Automatic (incoming) message routing using keyword management
- Contact List / Address Book With Grouping Function In addition, there is a global contact list managed by the administrator.
- Multiple Access Control You can assign different users with different access rights with ease.
- Mass SMS Capability You can either send group SMS from the address list or upload from Excel using CSV or tab delimited files.
- 2-Way SMS Messaging You can send and receive SMS on individual Inbox, viewable only by the respective users.
SendQuick.io
An Omnichannel Web Based Messaging Portal. A Single Platform that Connects All your Chat Apps.
Cloud-based messaging platform with a single and unified API, which integrates with omnichannel platforms such as WhatsApp Business API (WABA), Facebook Messenger, Telegram, Instagram, WeChat, Lerk, LINE, Viber, as well as collaboration tools such as Microsoft Teams, Cisco WebEx, Slack and WeCom
Simple, no fuss 2-way messaging. Onboard, Connect, Send.
We have ready portal for you to get started or choose our API option to customize your own.
SendQuick.io How it Works:
AN OMNICHANNEL WEB-BASED MESSAGING PORTAL
- Broadcast, communicate, and engage in collaborative activities with users of all supported collaboration tools and chat messengers using the SendQuick.io conversa platform, an omnichannel web messaging portal
- Conversation threads with various senders across channels will be reflected to all the relevant departmental agents within a centralised platform with a single interface!
- Even a conversation in progress can be easily transferred from an agent to another.
Key Features - SendQuick.io
- Historical transactions with users
- Multi-messaging with SMS fall-back
- Optional chat-bot add-on as virtual assistants
- Bi-directional messages are synced and logged
- Unified messaging API to interconnect messaging channels and business applications
Sqoope
Simplify Workplace communication with Enterprise-class Mobile Messager Application
sqoope is an enterprise mobile messaging app for simplifying the way teams connect and communicate with each other Works like any social messenger app with additional features of privacy and confidentiality. Rich features and tools make collaboration cohesive and seamless. Scalable and ease of use make sqoope an ideal solution for integrating different communication channels and workflow processes within a company.
Sqoope and SendQuick Integration
sqoope is capable of integrating with sendQuick® servers in providing multi-channel messaging solutions for the Enterprise through mobile messaging. sqoope™ is the only mobile application available in this industry that is interoperable with the API (Application Programming Interface) of sendQuick® servers in facilitating the delivery of both SMS (Text) and instant mobile messages to other applications.
Sqoope Key Features:
Multiple Device Usage
It has a web platform which seamlessly complements the mobile app
Works on Multiple Operating system
Android, iOS
Integration with API's
Connects with all front-end and back-end applications for delivery of messages
Reliable Message Delivery
All messages are tagged with delivery statuses ‘Sent, Delivered, Read & Acknowledged’
Multichannel Messaging Capability
Multi-channel messaging through 3G, Wi-Fi, and SMS. When augmented with sendQuick SMS gateway appliances, it sends out messages to recipients in critical situations independent of data network
No Breach Of Data On Loss Of Phone
You can remotely disable the application if the user loses the mobile device (with wipe out function)
Private Server
The server is installed behind the organisation’ s own firewall and only authorized users from within the organization are allowed to use keeping sensitive information within the enterprise
Product Demo
SendQuick Business Process Automation Solution in Action with Bulwark Technologies
Schedule a demo now with Bulwark Technologies and experience the full portfolio of SendQuick Business Process Automation Solutions.
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