Bulwark Technologies LLC


Motadata ServiceOps is a Unified Platform that Includes PinkVERIFY Certified Service Desk, Asset Manager, and Patch Manager to Streamline Business Processes across the Organization Without the Need for Third-party Tools. Bulwark Technologies is an authorised value added distributor for Motadata Service Ops. 

Authorised Distributor for Motadata ServiceOps

Bulwark Technologies is an authorised value-added distributor for Motadata ServiceOps solution. Motadata ServiceOps is an ITIL compliant ITSM platform built on DFIT (Deep Learning Framework for IT Operation). It is an AI-enabled platform that empowers IT organizations to rapidly adopt changes across People, Processes, and Technology to significantly improve the meantime to respond to service and incident requests

Motadata ServiceOps Features

Incident Management

IT Incident Management software enables you to streamline your ticket resolution process with proactive ticket management, smart automation, and multi-channel support. 

Problem Management

Motadata ServiceOps ITSM Platform’s Problem Management can help you Reduce Repetitive Disruptions Occurring in the IT Infrastructure and Improve Customer Satisfaction.

Change Management

Minimize the Risk and Impact of Changes in your IT Infrastructure with our ITIL-aligned Change Management Module that has Dedicated Stages to Bring Control and Increase the Efficiency of Every Rollout. Focuses on Collaboration, Transparency, and Process-driven Automation.

Release Management

Deploy Software Upgrades to your IT Infrastructure to Better Serve your Customers without Confusion, Delays, and Cost Escalations. Reduce the Overall Risks with Stage-wise Deployment.

Knowledge Management

Help your Organization Gather Knowledge, Increase Accessibility, Improve Process Alignment, and Eliminate Redundancies. Provide Faster Resolutions to Issues with ITIL-aligned Knowledge Management Software. 

Request Management

Improve response time by automating every step of the ticket life-cycle right from categorization to assignment. Automate ticket prioritization, notification & Auto-assign tickets with workflow automation & smart load balancing algorithm.

Configuration Management

Track and Manage all your Software and Hardware Assets from a Single Unified View, throughout their Life-cycles. Transparency in Managing IT and Non-IT Asset Inventory to Avoid Wasteful Spending, Streamline New Asset Purchases, Manage Asset Life-cycles, and Meet all Compliance Requirements.

Project Management

Plan, Execute, Track, and Deliver Projects from a Single Workspace with IT Project Management Software. Get real-time visibility into the project status, project owner, percentage completion, and the due date for project deployments across teams. 

Service Catalog

Service Catalog that Empowers Organizations in their Digital Transformation Initiatives. It Simplifies the Process of Delivering Products and Services through an E-commerce Style Engagement and Eliminates Silos, Bringing more Transparency, and greatly Enhancing Customer Experience through Self-service.

Motadata ServiceOps Module

Motadata ServiceOps includes Three Modules: Service Desk, Asset Manager, and Patch Manager to Help Streamline your Business Processes.

It Asset Management

An IT Asset Management solution designed to helps organizations automate the end-to-end life cycle of both IT and Non-IT assets across the organization

Patch Management

Automated Patch management solution designed for Enterprise organizations to manage, streamline, and automate the complete patch management life cycle.

Service / Help Desk

A PinkVERIFY certified service desk that enhances end-user experience & accelerates digital transformation using conversational AI and smart automation.

Motadata-ServiceOps-Brochure - Bulwark Technologies

Motadata Service Ops

Download Motadata Service Ops Datasheet

Motadata ServiceOps is an ITIL-compliant ITSM platform built on DFITTM (Deep Learning Framework for IT Operation). Our unified platform includes PinkVerify Service Desk, Asset Manager, and Patch Manager to streamline business processes across the organization without needing third-party tools