Motadata
Motadata ServiceOps is a Unified Platform that Includes PinkVERIFY Certified Service Desk, Asset Manager, and Patch Manager to Streamline Business Processes across the Organization Without the Need for Third-party Tools. Bulwark Technologies is an authorised value added distributor for Motadata Service Ops.
Authorised Distributor for Motadata ServiceOps
Bulwark Technologies is an authorised value-added distributor for Motadata ServiceOps solution. Motadata ServiceOps is an ITIL compliant ITSM platform built on DFIT (Deep Learning Framework for IT Operation). It is an AI-enabled platform that empowers IT organizations to rapidly adopt changes across People, Processes, and Technology to significantly improve the meantime to respond to service and incident requests
Motadata ServiceOps Features
Incident Management
IT Incident Management software enables you to streamline your ticket resolution process with proactive ticket management, smart automation, and multi-channel support.
Problem Management
Motadata ServiceOps ITSM Platform’s Problem Management can help you Reduce Repetitive Disruptions Occurring in the IT Infrastructure and Improve Customer Satisfaction.
Change Management
Minimize the Risk and Impact of Changes in your IT Infrastructure with our ITIL-aligned Change Management Module that has Dedicated Stages to Bring Control and Increase the Efficiency of Every Rollout. Focuses on Collaboration, Transparency, and Process-driven Automation.
Release Management
Deploy Software Upgrades to your IT Infrastructure to Better Serve your Customers without Confusion, Delays, and Cost Escalations. Reduce the Overall Risks with Stage-wise Deployment.
Knowledge Management
Help your Organization Gather Knowledge, Increase Accessibility, Improve Process Alignment, and Eliminate Redundancies. Provide Faster Resolutions to Issues with ITIL-aligned Knowledge Management Software.
Request Management
Improve response time by automating every step of the ticket life-cycle right from categorization to assignment. Automate ticket prioritization, notification & Auto-assign tickets with workflow automation & smart load balancing algorithm.
Configuration Management
Track and Manage all your Software and Hardware Assets from a Single Unified View, throughout their Life-cycles. Transparency in Managing IT and Non-IT Asset Inventory to Avoid Wasteful Spending, Streamline New Asset Purchases, Manage Asset Life-cycles, and Meet all Compliance Requirements.
Project Management
Plan, Execute, Track, and Deliver Projects from a Single Workspace with IT Project Management Software. Get real-time visibility into the project status, project owner, percentage completion, and the due date for project deployments across teams.
Service Catalog
Service Catalog that Empowers Organizations in their Digital Transformation Initiatives. It Simplifies the Process of Delivering Products and Services through an E-commerce Style Engagement and Eliminates Silos, Bringing more Transparency, and greatly Enhancing Customer Experience through Self-service.
Motadata ServiceOps Module
Motadata ServiceOps includes Three Modules: Service Desk, Asset Manager, and Patch Manager to Help Streamline your Business Processes.
It Asset Management
An IT Asset Management solution designed to helps organizations automate the end-to-end life cycle of both IT and Non-IT assets across the organization
Patch Management
Automated Patch management solution designed for Enterprise organizations to manage, streamline, and automate the complete patch management life cycle.
Service / Help Desk
A PinkVERIFY certified service desk that enhances end-user experience & accelerates digital transformation using conversational AI and smart automation.
Motadata Service Ops
Download Motadata Service Ops Datasheet
Motadata ServiceOps is an ITIL-compliant ITSM platform built on DFITTM (Deep Learning Framework for IT Operation). Our unified platform includes PinkVerify Service Desk, Asset Manager, and Patch Manager to streamline business processes across the organization without needing third-party tools