SendQuick
Automated IT Alerts and Notifications to Minimize Downtime
Keep your system up and running with SendQuick’s comprehensive IT alert and notification management system. Minimize downtime with instant alerts and notifications to the right people.
Receive Instant Critical Alerts Before Your IT Systems Fail
The growing importance of digitalisation across different business units, including customer service, logistics, administration, marketing or finance, makes it a priority for organisations to maintain continuous network uptime to ensure business continuity.
Therefore, it is vital that key IT personnel receive alerts and notifications when there is a impending issue with the IT systems. Potential risks which may lead to network downtime and significant costs to the enterprise must be mitigated promptly. Headquartered in Singapore, SendQuick goes beyond more than just a local SMS gateway provider. We offer a reliable and comprehensive omnichannel IT alert solution and notification platform for businesses of all industries to thrive.
Bulwark Technologies is an authorised distributor for SendQuick IT Alert and Notification Solution
Key Features of SendQuick IT Alerts and Notifications Solution
Real-time Alerts & Omni-channel Notifications
Our text message alert system will send instant notifications on critical issues. Receive your automated text alert on major messaging platforms such as voice, SMS, Email, and social messengers such as Facebook Messenger, WhatsApp Business, LINE, Viber, Telegram, WeChat, as well as collaboration tools like Microsoft Teams, Cisco Webex and Slack.
Centralize Your IT Systems
SendQuick integrates with numerous on-premises and SaaS-based IT infrastructure monitoring tools such as Solarwinds, LogRhythm, Fortinet, ManageEngine, splunk etc.
Multiple Integration Method
SendQuick’s notification platform allows you to convert email to SMS (SMTP-to-Text), SNMP trap to SMS and Syslog to text with policy filters to ensure that only the relevant messages are sent. Additional integration includes REST API, SFTP and others
Avoid Alert Fatigue & Notify the right people
Alert fatigue can be avoided by configuring the Trigger Mode, Monitoring Frequency, Alert Mode and Email Filters. Roster management with 5 levels of escalation ensures only relevant personnel on duty will be alerted. Never miss out on another text message alert again. Send the right alerts to the right people.
SendQuick IT Alert and Notification Overview
Types of IT Alerts and Notifications Use Cases
- IT alerts are the first line of defense against system outages or changes that can turn into major incidents
- Security Alerts provide timely warnings about security issues, vulnerabilities, and threats
- Application Alerts ensure smooth running of database servers, accounting systems, supply chain management systems
- Facility Management Alerts trigger swift response to potentially life-threatening emergencies
We Connect to these Systems
SendQuick now provides its SMS alert solution to over 40 countries globally. Our alert management system allows you to easily integrate your applications and manage all your alerts from a single point.
Three ways to get started with SendQuick IT Alerts and Notifications
Application
Cloud
Virtual Machine
SendQuick IT Alerts & Notifications Solutions
SendQuick Alert
IT Alerts and Notification Messaging Gateway Works with firewall, IDS/IDP, antivirus, server monitoring software and others to send instant and concise alert messages on the events happening in the office and data centres.
SendQuick Alert Plus
Enhanced IT Systems Alerts and Notification SMS messaging gateway Easily integrates with network devices, as well as infrastructure like backup power management system, cable management system and network monitoring servers.
SendQuick Entera
Comprehensive Notification Management Platform with Onmichannel Messaging for IT Alerts, Transaction Notifications, Marketing Campaigns and Broadcasting. Automates backend business process messaging across various IT departments, and integrates well with applications, messaging and communications servers, as well as security and network administration servers.
SendQuick Cloud
Get Notified When Your IT Systems Fail. A systems availability monitoring and notification management platform that works with public cloud services.
SendQuick Avera
Single, All-in-One Appliance for Essential System Monitoring and Alert System. A simple, plug and play active 2-way monitoring solution that also gives you a consolidated view of your notifications and responses.
SendQuick Alert
Plug-and-play IT Alert & Notification Messaging gateway
An entry level IT Alert & Notification messaging gateway if you do not need network monitoring. This cost-effective solution is robust and sturdy in performance. A simplified plug-and-play solution for your needs. SendQuick Alert is first choice for many IT departments wanting to have a cost-effective and high ROI centralised messaging solution.
- Receive Real-Time Alerts on SMS
- Sending the right messages to the right people
- Reliable with unlimited application support
Key Features - SendQuick Alert
- Support email SMTP, SNMP Traps, Syslog messages for events and convert to SMS.
- Small form factor (appliance)
- Compatible with all security, network, and management devices
- Message filter system (email and SNMP) to send their important alerts to single and / or multiple users.
- Dual integration method: via email or HTTP Post for sending and receiving SMS.
- Built-in SMTP email gateway and email relay function to relay email alert messages and serves as a back- up email gateway.
SendQuick Alert Plus
Receive Instant Critical Alerts when your IT Systems Fail
Reduce downtime by sending out instant two-way alerts & notifications through SMS, messaging platforms such as Whatsapp, WeChat, Line, Viber, Telegram, Messenger or collaboration tools such as Slack, Microsoft Teams and Cisco Webex. Protect revenue and improve customer experiences by resolving critical incidents faster and preventing future occurrences.
- Receive Real-Time Alerts on SMS
- Sending the right messages to the right people
- Reliable with unlimited application support
Key Features - SendQuick Alert Plus
- Support email SMTP, SNMP Traps, Syslog messages for events and convert to SMS.
- 2-way SMS messaging with reminder and escalation to ensure message acknowledgement.
- Fully compatible with all security, network, management devices.
- Network monitor (Ping) with SMS feature to ensure server availability.
- Message filter system (email, Syslog and SNMP) to send their important alerts to single and / or multiple users.
- Dual integration method: via email or HTTP Post for sending and receiving SMS.
- Built-in SMTP email gateway and email relay function to relay email alert messages and serves as a back- up email gateway.
- Optional add-on: Address Book and Shift Management; High Available (HA) Module; HTTPS (SSL); HTTP Delivery Module; Additional modems
SendQuick Entera
Business process automation solution with IT Alert Notification features
Replace Manual Procedures with Task Automation. Emergency broadcasts, delivery notifications, job dispatch messages, inventory updates, IT alerts and more.
Free up manpower resources by automating these backend processes, and get IT Alert Notifications to improve front-end customer service engagements.
How it Works - SendQuick Entera
- Personalized your customer interactions
- Get SMS reply from your support team for acknowledgement
- Automate your daily routine business tasks, improving workflow and freeing up personnel to focus on delivering higher value to customers.
- Multiple user access rights, configurable by the user administrator for better user management
- Instant alert on SMS, reducing downtime
- SMS is delivered anytime, anywhere (even when you are overseas!)
Key Features - SendQuick Entera
- Build-in Address Book & Shift (roster) management
- Monitor with PING, Port & URL check for system downtime alerts
- Keyword Management for Interactive SMS
- User web interface for broadcast or send SMS (SMS scheduler available)
- Multiple user access rights, configurable by the user administrator for better user management
- Email filter system to send only important alerts to single or multiple users
- SMTP (email), SNMP Trap and Syslog filter for selective SMS alert messages
- Hassle-free integration to an unlimited number of backend applications
SendQuick Cloud
Manage Your Cloud Incidents Get Notified When Your IT Systems Fail
SendQuick Cloud is a systems availability monitoring and notification management platform for the cloud. It works with public cloud services to monitor systems, applications, services and network. It can be easily configured to flag up issues to your staff on duty.
Key Features - SendQuick Cloud
Immediate Notifications
Sends immediate notifications on critical issues, providing you with visibility over your entire IT infrastructure health status.
Roster Management
Only relevant personnel on duty will be alerted.
Public Cloud Integration
Seamless integration with public cloud services, including Azure Cloud, AWS Cloud, Google Cloud, Oracle Cloud, Alibaba Cloud, and Huawei Cloud.
Avoid Alert Fatigue
Avoid missing out on important alerts due to a massive influx of notifications. By configuring the Monitoring Frequency, the Trigger Mode and the Alert Mode, you now have the flexibility to receive alerts on what best suits your business needs.
User Management
Configure messaging services to ensure that you receive alerts through your preferred mode of communication.
Ensure Application Availability
Actively monitor application availability using Ping, Port, and URL checks, and notify of any incidents that occur.
Social Messenger App Integration
Receive your alerts on major messaging platforms such as Facebook Messenger, Telegram, and LINE, as well as collaboration tools like Microsoft Teams and Slack.
Email to Text Messages
Supports Email (SMTP)-to-Text for all applications that can send email. The emails are easily converted to text messages with a policy filter to ensure that only the relevant messages are sent.
Integrate with Any Application
Able to integrate with any application (security, network and applications) as well as all infrastructure management tools (including DCIM, SIEM, NMS, ITSM) as we support Email-to-Text.
SendQuick Avera
Single, All-in-One Appliance for Essential system Monitoring and Alert System.
An active 2-Way Monitoring system that helps in ensuring your company’s IT network is available and operational. SendQuick Avera will inform your assigned personnel when critical network events have occurred and require attention. This will help attending support personnel to respond quickly reduce network downtime. SendQuick Avera allows authorized users to remotely check server status and trigger server shutdown/restart of services
How it Works - SendQuick Avera
Instant alerts on SMS to shorten response time
- Comprehensive message alerting features providing 5 levels of escalation with message acknowledgment
- Better alert management with suspension and dependency monitoring functions
- Efficient remote monitoring with the ability to use SMS to check server status and trigger shutdown /restart of services
Easy Administration and Cost-Effective
- Easy administration and resource management with address book, shift and leave management features
- Highly cost-effective due to coverage of the unlimited number of nodes (*model dependent)
Key Features - SendQuick Avera
- Summary graphical report (for overall and per system/task)
- Filter rules for SNMP Traps, Syslog and Email (SMTP) with multi-level escalation and report
- Network monitor (Ping) with SMS feature to ensure server availability.
- Dependency monitoring function to reduce unnecessary SMS-es
- On demand scanning for a snapshot of systems availability
- Address book and shift management for better resource planning (integrated leave management)
- Monitor system and applications with: ICMP, TCP and URL check Windows WMI check (process and service) CPU, RAM, Hard disk check On-demand SMS (for server status, service restart, server restart/shutdown)
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SendQuick IT Alert and Notifications
Discover how SendQuick IT Alerts and Notifications can help you maintain continuous network uptime to ensure business continuity.
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SendQuick IT Alert & Notification Solution in Action with Bulwark Technologies
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