Bulwark Technologies LLC

NetSupport ServiceDesk

Browser-based Helpdesk & Ticketing Solution

NetSupport ServiceDesk is a fully customisable and intuitive browser-based interface supports both desktop and mobile platforms and delivers robust workflow processes

NetSupport ServiceDesk is an Browser based HelpDesk & Ticketing solution with education and corporate editions

Easily integrated into your existing IT infrastructure, NetSupport ServiceDesk delivers the processes needed to help you effortlessly track, organise, manage and answer the toughest support challenges. Its fully customisable and intuitive browser-based interface supports both desktop and mobile platforms and delivers robust workflow processes. It also supplies a wealth of management reports as well as providing a customer-friendly self-service portal – all the tools needed to help technicians deliver support effectively.

Bulwark Technologies is an authorised distributor for NetSupport ServiceDesk - Browser based HelpDesk & ticketing Solution. 

NetSupport ServiceDesk Product Insight

Key Features of Netsupport SERVICE DESK

Supports ITIL Incident, Problem, Change and Service Level Management

Incident Management

Problem Management

Change Management

Service Level (SLM)

Benefits of Netsupport SERVICE DESK

All in one Solution

Suited to any type of organisation, regardless of size.

Customize to your needs

Easy customisation of many key features within the solution

Boost Productivity

Customers can use the self-service portal to find answers before logging a request.

Work Smart not hard

Create rules or set ticket prioritisation and categorisation manually.

Manage Customer Satisfaction

The customer-friendly self-service portal allows users to check and review the status of their incident.

Track and Analyse trends

Quickly identify recurring issues or trends in the type of incident being logged and spot potential problems before they emerge.

Evidence Team Success

A range of real-time status reports ensures you have accurate, up-to-the-minute stats.

NetSupport Service Desk - Brochure (Thumbnail) - Bulwark Technologies

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NetSupport ServiceDesk - Browser Based HelpDesk & Ticketing Solution

Product Demo

See NetSupport ServiceDesk in action with Bulwark Technologies.

Schedule a demo now with Bulwark Technologies, a value added distributor for Netsupport ServiceDesk, An Browser based HelpDesk and ticketing Solution.

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