
Classroom management is the process of ensuring that classroom lessons run smoothly despite disruptive and other unwanted factors. The need for both managing the use and leveraging the value of technology in today’s modern classrooms has increased. Classroom management solutions enable schools, colleges and training institutions to maximize their return from the IT infrastructure already in place.

NetSupport Manager
Powerful Remote Control
Delivering the most secure, high-speed PC remote control available, this single solution enables remote management of multi-platform environments, helping companies achieve maximum efficiency and minimise the level of system downtime.
- Screen control with real-time visuals
- Connect via LAN, WAN or internet
- 1:1 and 1:many connection
- Remotely launch applications
- 2FA, security and encryption features
- Screen annotation and recording
- Drag and drop file distribution
- Unique PIN Connect feature
- View system configuration
- Multi-platform support
- Load balancing gateways
- Real-time hardware/software inventory
- Plus much more!
NetSupport School
Complete Classroom Management and Instruction
A complete set of assessment, monitoring, collaboration and control features to help maintain students’ focus and improve learning outcomes across multiple platforms over a LAN/WAN – plus a dedicated Technicians’ Console for the IT team.
Key Features:
- Graded user modes for teachers
- View and control student screens
- Full range of testing and assessment tools
- Control web and application usage
- Digital Journals of all key lesson content
- Real-time instruction tools
- Hand out and collect files
- Student Feedback mode
Instruction and Training
Deliver staff training effectively with a complete set of monitoring, collaboration and control features to help maintain focus and boost employees’ skill sets – plus, gain a greater return on training investment.
- Graded user modes for instructors
- Share instructor’s screen
- Real-time surveys and testing
- Interactive virtual whiteboard
- Multi-user/group collaborative chat
- Support for instructors with pre-created lesson plans and content delivery
- Real-time instruction tools
- Hand out and collect files
NetSupport DNA
IT Management
Network and IT management features to effectively track, monitor and manage IT assets across your business. Solutions for businesses
- Hardware inventory and discovery
- Software licence management
- Energy monitoring/Power management
- Automatically update via smart update, GPO or SSCM
- Endpoint security and proactive alerts
- Control web and application usage
- Multi-site support and management
- User management/activity monitoring
- Plus much more!
School IT Management and Online Safety
Network and IT management features to effectively track, monitor and manage IT assets across schools – and an online safety toolkit to help protect students online.
- Hardware inventory and discovery
- Software license management
- Energy monitoring/Power management
- Endpoint security and proactive alerts
- Control web and application usage
- Multi-site support and management
- Online safety toolkit
- Keyword and phrase monitoring
- Trending topic word clouds
- Student ‘Report a concern’
- Contextual intelligence-based Risk Index
- Plus much more!
classroom.cloud
Classroom Management, Online Safety and IT Management
With flexible and easy-to-use instructional tools, online safety features to provide a safe learning environment, and IT management tools to help schools centrally manage and maximize their edtech, classroom.cloud is our 3-in-1 award winning solution, built on impact and evidence.
- Easy to use, easy to maintain
- Quickly connect to students
- Monitor web and app use
- Interact with chat, message and help requests
- Assess progress/understanding via surveys
- Use with Google Classroom, ClassLink and Microsoft SDS
- Online Safety toolkit
- Technician’s tools: hardware and software inventories
- Power management tools to save on energy costs
NetSupport Notify
Alerting and Emergency Lockdown
Notification and alerting solution to deliver immediate or scheduled one-way alerts to up to 10,000 desktop users, that cannot be skipped or ignored.
- Low cost
- Alerts take screen focus
- Send across multiple sites
- Customise alerts with branding
- Send to IP ranges
- Include custom audio alerts
- Full reporting and tracking
- Evidence acknowledgement
- Multi-platform support
- Includes Health and Security notifications
School Alerting and Emergency Lockdown
Mass notification solution that helps ensure all staff and students (across the school or working remotely on a school device) are informed immediately or with scheduled one-way notifications that can’t be ignored.
- Notifications can’t be skipped, ignored or saved for later
- Supports 10,000 users
- Evidence acknowledgement
- Central reporting and tracking
- Send across multiple sites and platforms
- Customize alerts with your school branding
- Hotkey support in ‘Emergency Response’ scenarios
- Central reporting and tracking
- Send on the go with dedicated mobile app
NetSupport ServiceDesk
Helpdesk and Ticketing
Effortlessly track, organise, manage and answer the toughest support challenges, helping you minimise downtime of your critical backoffice systems.
- Supports ITIL processes
- Track and manage tickets
- Incident management
- Problem management
- Change management
- Service Level Agreement management
- Customisable interface
- Real-time reports
- Self-service solutions area
- Automated email processing
- Attach files to an incident
- Plus much more!
Browser-based Helpdesk and Ticketing
Effortlessly track, organize, manage and answer the toughest support challenges, helping you minimize downtime of your critical classroom and back-office systems
- Supports ITIL processes
- Track and manage tickets
- Active Directory integration
- Incident management
- Problem management
- Change management
- Customizable interface
- Real-time reports
- Self-service solutions area
- Automated email processing
- Attach files to an incident
- Plus much more